Return Window
Since our products are food items, returns are accepted only for damaged, defective, or incorrect items, reported within 7 days of delivery.
Eligibility
To be eligible, the product must be unopened/unused (except where the issue is a manufacturing defect) and reported with photos of the item and its packaging.
How to Request a Return or Refund
Contact us via the Contact Us page, WhatsApp, or phone within the return window with your order number and a description of the issue. Our team will guide you through the next steps.
Refunds
Approved refunds are processed to the original payment method within 5-7 business days. For Cash on Delivery orders, refunds are issued via bank transfer or UPI.
Replacements
For damaged or incorrect items, we prefer to send a free replacement where possible, subject to stock availability.
Non-Returnable Cases
Change-of-mind returns, opened food packets without a quality issue, and orders reported after the 7-day window are not eligible for return or refund.