Question 1

What payment methods do you accept?

Accepted Answer

The payment options available for your order, including online payment and cash on delivery where offered, are shown at checkout before you pay.

Question 2

Can I modify or cancel my order after placing it?

Accepted Answer

Orders can be modified or cancelled within a short window after placing them, before they are packed for dispatch. Contact us as soon as possible via the Contact Us page and we will do our best to help.

Question 3

Is there a minimum order value?

Accepted Answer

There is no minimum order value. Smaller orders may attract a small flat shipping fee, which is always shown in your cart and at checkout before you pay.

Question 4

How long does delivery take?

Accepted Answer

Most orders are delivered within 2-4 business days. Remote pincodes may take up to 7 business days. See our Shipping Policy for details.

Question 5

Do you deliver across India?

Accepted Answer

We ship to most serviceable pincodes across India. If your pincode isn’t serviceable at checkout, reach out and we’ll let you know when we can.

Question 6

How do I track my order?

Accepted Answer

Once your order ships, you’ll get a tracking link by email/SMS, and you can always check the status from Account > My Orders.

Question 7

Are your products fried or roasted?

Accepted Answer

Every dosa paper we sell is roasted, never fried, for a lighter and cleaner crunch.

Question 8

Do you use palm oil?

Accepted Answer

No. Our entire range is made without palm oil.

Question 9

Are Jain-friendly options available?

Accepted Answer

Yes - look for the "Jain" filter on the Shop page to browse products made without onion and garlic.

Question 10

What is your return policy?

Accepted Answer

We accept returns for damaged, defective, or incorrect items reported within 7 days of delivery. See our Return & Refund Policy for full details.

Question 11

How do I get in touch with support?

Accepted Answer

Visit our Contact Us page, WhatsApp us, or call us directly - our details are listed there and in the site footer.

Questions, answered

Ordering & Payment

Shipping & Delivery

Products

Returns & Support

Questions, answered

Ordering & Payment

01What payment methods do you accept?

02Can I modify or cancel my order after placing it?

03Is there a minimum order value?

Shipping & Delivery

01How long does delivery take?

02Do you deliver across India?

03How do I track my order?

Products

01Are your products fried or roasted?

02Do you use palm oil?

03Are Jain-friendly options available?

Returns & Support

01What is your return policy?

02How do I get in touch with support?